RECO Licensee Login: MyWeb Portal, Renewal, and CE

Where the login actually lives

RECO operates the licensee portal under the name MyWeb. It is a single sign-on system that controls everything tied to your registration: continuing education tracking, registration renewal, contact-info updates, fee payment, and complaint filing. The entry point is the Registrants section of reco.on.ca, which routes you to the MyWeb login screen.

If you are an Ontario real-estate registrant — salesperson, broker, or broker of record — your login uses the registration number RECO assigned when you first registered. The number is on your registration certificate and on the renewal notices RECO sends you each year. Treat it like a username: write it down somewhere you will not lose it, because resetting your account when you have forgotten the registration number is harder than a normal password reset.

What you need to log in

• Your registration number. Format is typically a string of 7–8 digits, sometimes prefixed with a letter for broker registrations. It does not change over the life of your registration, even when you move brokerages.
• Your password. Set during your initial registration; resettable via the email on file.
• The email address RECO has on file. This is where password-reset links go and where renewal reminders are sent. If you have changed email addresses since registering, update it the first time you log in.
• Multi-factor authentication code. RECO requires MFA for some account actions (typically anything that changes registration status or moves money). MFA is sent via SMS or email depending on what you set up.

Common login problems

"I forgot my registration number"

If you cannot find it on your physical certificate or on RECO renewal emails, your brokerage's office administrator has it on file — every brokerage maintains a list of its registrants and their RECO numbers because they have to file with RECO whenever a registrant joins or leaves. Calling RECO Inquiries directly works too, but the brokerage path is faster.

"My password isn't working"

Use the "Forgot password?" link on the login page. The reset link goes to the email address RECO has on file, not the email you currently use. If you have moved email providers since registering and never updated RECO, the reset link will be sent to an inbox you cannot access. In that case, contact RECO Inquiries by phone — they can verify your identity and update the email on file.

"My MFA code never arrives"

SMS codes sometimes get blocked by Canadian carrier spam filters, especially if you are on a number that was previously used by someone else. Switch to email MFA in your account settings if SMS keeps failing. If both SMS and email codes are not arriving, the email on file may be wrong — same fix as above.

"The portal says my registration is lapsed"

Lapsed registrations cannot complete most MyWeb actions until reactivated. RECO has a 60-day grace window after the renewal deadline to reinstate without re-applying — past that, you will need to file a Reinstatement Application and pay both the renewal fee and a reinstatement surcharge. If you have been lapsed for over two years, you may be required to redo continuing education before reactivation.

What you can do once logged in

MyWeb is the operational hub for everything RECO requires from you between registration cycles. The major sections:

• Continuing Education tracking. Every salesperson and broker must complete 24 hours of approved CE every 2 years. MyWeb tracks completed hours, course names, and dates. Most CE providers report directly to RECO so completed courses show up automatically — but always verify in MyWeb a week or two after finishing a course.
• Registration renewal. Renewal opens roughly 90 days before your registration expires. The portal walks you through the disclosure questions, payment, and confirmation. Renewing late triggers reinstatement fees on top of the standard renewal fee.
• Brokerage transfers. When you move brokerages, RECO needs to record the change. Your new brokerage initiates the transfer in their RECO portal, then you confirm in MyWeb.
• Contact-info updates. Address, phone, email — all editable. RECO is required to be able to reach you at the contact info on file, so keeping this current matters more than it does for most professional registrations.
• Fee payment. Renewal fees, transfer fees, reinstatement fees, and CE late fees are all paid through MyWeb by credit card.
• Complaint history. If consumers or other registrants have filed complaints against you, MyWeb shows the status. Closed complaints stay on the record.

Continuing Education: the part most registrants get wrong

The 24-hour CE requirement is the operational task that drives more MyWeb logins than anything else. Two pieces tend to trip people up:

First, the "two years" is your registration cycle, not a calendar year. If your registration started July 2024, your first CE deadline is July 2026 — not December. Confirm your specific deadline in MyWeb under the CE section; do not assume it aligns with anyone else's.

Second, only RECO-approved CE courses count. Courses you take through your brokerage's internal training programs typically do not count. RECO maintains the list of approved CE providers; check it before paying for a course. Approved providers report your completion to RECO automatically.

Mandatory courses come and go. Within the 24 hours, RECO sometimes designates 4–6 hours as mandatory subject matter — for example, when TRESA replaced REBBA in late 2023, RECO required all registrants to complete a TRESA-specific update course within their next CE cycle. Check MyWeb for which mandatory hours are currently in effect for your cycle.

Renewing your registration

Renewal is a single MyWeb workflow that combines: confirming your continuing education is complete, paying the renewal fee, and answering the registration disclosure questions (criminal record, complaints, financial hardship, etc.). Skip-or-delay any step and the renewal does not submit.

The renewal window opens approximately 90 days before your registration expiration date. RECO sends email reminders at the 90-day, 60-day, 30-day, and 7-day marks — but only if your email on file is current. Set a calendar reminder independently; do not rely on the emails reaching you.

If you do not renew by the expiration date, your registration lapses immediately. You cannot trade in real estate until reinstated. Brokerages cannot pay you commission for trades that close after your lapse date, even if the trade was negotiated before. The 60-day grace window for reinstatement-without-reapplication is generous in practice but tight in financial impact — losing 60 days of earning capacity over a missed renewal is a costly mistake.

Account security

MyWeb holds enough about you to matter: your full registration history, every brokerage you have worked at, your address and phone, your CE completion history, and any complaints filed. Treat the credentials accordingly. Two practices that are unusually important here:

• Use a password manager. RECO's password requirements are middle-of-the-road; the security of your account is largely on you to enforce. A unique password stored in a password manager (1Password, Bitwarden, Apple Keychain) eliminates the easiest attack vector.
• Keep MFA on. RECO does not currently enforce MFA on all logins, but turning it on optionally adds a real barrier. The minor inconvenience is worth it given that compromised MyWeb access could let someone change your address-on-file or initiate a brokerage transfer in your name.

If you are looking for ExamAce login

ExamAce is the independent exam-prep tool we (the team behind this site) built. It is separate from RECO and from Humber. If you registered for ExamAce and are looking for that login, it lives at examace.ca/login — not on reco.on.ca and not on this site. We have no shared accounts with RECO.

Disclaimer

This site (humberrealestate.com) is an independent resource for Ontario real-estate candidates and registrants. We are not affiliated with, endorsed by, or connected to the Real Estate Council of Ontario (RECO), Humber Polytechnic, OREA, or any regulatory body. The RECO links above point to reco.on.ca's official systems. RECO portal URLs and procedures occasionally change; if anything on this page is out of date, the canonical source is reco.on.ca itself.

Related on this site

• What RECO Does (And Doesn't Do) for Ontario Real Estate
• RECO-Approved Course Providers Compared
• TRESA: What Replaced REBBA in Ontario
• Humber Real Estate Learner Portal Login Help